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I signed up, but never received my confirmation email. What should I do?
General
Please check your junk mail. If you did not receive anything, please send a detailed email to [email protected] to contact a client support representative. You may be opted out of our communications. To ensure you are notified about important information, re-opt in here.
How do I change the date/city of the event I registered for?
General
Please use the chatbot located on the bottom right corner of this page for date or event change requests.
How much does it cost to attend an event?
General
They are free of charge.
What should I bring?
General
Yourselves! If you’d like to take notes, we’ll have notebooks and pens on site.
Do I need to bring a printed confirmation of registration?
General
No! All you need to check-in is to provide your name and company name.
Is there reserved seating?
General
No! It’s first come, first served.
Can other colleagues from my company join me?
GeneralShowcaseSummitDealer Tailgate
If you attended a Hardscaper Showcase, Summit or Dealer Tailgate this link will help you with the process.
Can I attend multiple events?
General
Yes, you are welcome to attend multiple events but be sure to register for each one separately to ensure your spot.
For cities with 2 dates, are the presentations the same?
Showcase
Yes. For Laval, one day is in French and one in English. See the event details page for language info.
Will I receive continuing education credits for attending? (Showcase)
Showcase
Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, your attendance counts for 4 CEUs. You’ll get an email afterward with steps to claim them.
What can I expect at the Hardscaper Showcase?
Showcase
A mix of educational sessions, product demos, and hands-on experiences with new tools and techniques.
Which events will include the Techo-Pro Round Table?
Showcase
Charlotte, NC • Baltimore, MD • Freehold, NJ • KOP, PA – Summit •
Bristol, CT • Nashua (2 days) • Chicago • Vaughan • Hamilton • Ottawa
• Laval (2 days) • St-Hyacinthe
Arrive at 8:30 AM for priority access; round table begins at 9:00
AM.
Will the main presentation be available on-demand?
Showcase
Yes. You can sign up on the event site to be notified when it’s available.
Is there parking at the event? (Showcase)
Showcase
Yes. Usually in front of the venue and free of charge.
What can I expect at the Hardscaper Summit?
Summit
Full-day experience with vendor expos, live product demos, expert presentations, networking, plus a live podcast with Alex from Techo-Bloc and a guest.
Will the Summit have a Techo-Pro round table?
Summit
Yes, a focused round table for Techo-Pros.
Will I receive CEUs for attending? (Summit)
Summit
Yes. CMHA CCPI or SRW certified attendance counts for 6.5 CEUs. Post-event email will include claim steps.
What happens during the Dealer Tailgate?
Dealer Tailgate
Intimate setting to connect with your local dealer, see new products, and join hands-on demos.
Is there parking at the event? (Dealer Tailgate)
Dealer Tailgate
Most dealer-hosted locations have free parking. Other venues may vary.
Is Dealer Tailgate available in Spanish?
Dealer Tailgate
No. For Spanish in-person events click here. For online resources: Hardscaper.com.
Will I receive CEUs for attending? (Dealer Tailgate)
Dealer Tailgate
Yes. CMHA CCPI or SRW certified attendance counts for 1 CEU. Post-event email will include claim steps.
What is the schedule for Dealer Tailgate?
Dealer Tailgate
Start and end times vary by event. Check your specific event page for schedule details.
How do I access the Spanish translation at the event?
Spanish Showcase
Scan the QR code at the event to open the live translation stream. Use headphones for listening.
Which events will offer Spanish translation?
Spanish Showcase
Available at Charlotte, NC; Freehold, NJ; and Chicago, IL.
Do I need to download any apps to use the translation service?
Spanish Showcase
No apps required. The link opens after you scan the QR code.
What kind of headphones do I need?
Spanish Showcase
Any standard 3.5mm or Bluetooth headphones. Charge your device beforehand.
Is the translation in real-time?
Spanish Showcase
Yes—there may be a slight delay of a few seconds.
What if I have technical issues accessing the translation?
Spanish Showcase
Visit the registration desk or ask a Techo-Bloc staff member for assistance.
Can I listen to the translation on speaker mode?
Spanish Showcase
Please use headphones to keep the environment comfortable for everyone.
Is the AI translation accurate?
Spanish Showcase
Generally accurate, but minor inaccuracies can occur.
Can I provide feedback on the translation service?
Spanish Showcase
Yes—after the event you’ll receive a short survey to share feedback.
Please check your junk mail. If you did not receive anything, please send a detailed email to [email protected] to contact a client support representative. You may be opted out of our communications. To ensure you are notified about important information, please re-opt in here.
Please use the chatbot located on the bottom right corner of this page for date or event change requests.
They are free of charge.
Yourselves! If you’d like to take notes, we’ll have notebooks and pens on site.
No! All you need to check-in is to provide your name and company name.
No! It’s first come, first served.
Yes, we encourage your entire team to register and join us! There is an option to add attendees on the last page of the registration form.
Yes. It’s usually in front of the venue and it’s free of charge.
Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, then your attendance will count for CEUs. After the event, you will receive an email with the steps to follow to claim your credits.
For Summit and Showcase events, doors open at 7 am. Tailgate events vary in start time, to find the exact start time for events and the schedule please refer to the specific event page.
Simply visit the events home page and select the city of the event you wish to attend here.
A Summit event is similar to a Showcase but ends at 3:00pm instead of 1:00pm. The Summit will be held in King Of Prussia and also includes a live recording of a podcast, live demos, an extended vendor fair and a Techo-Pro Round Table towards the end of the day.
Techo-Pro round tables will be held at the following events:
Dulles, VA – Jan. 29-30
Parsippany, NJ – Feb. 1-2
King Of Prussia, PA – Feb. 6-7
Bristol, CT – Feb. 13
Boston, MA – Feb. 15-16
Chicago, IL – Mar. 1
Laval, QC – Mar. 12-13
Saint-Hyacinthe, QC – Mar. 15
Burlington, ON – Mar. 19
Vaughan, ON – Mar. 21
Ottawa, ON – Mar. 25
This year, we will not host a live event. However, the on-demand Showcase will be available in March 2024, so you can watch it virtually and at your own pace.
Please send a detailed email to [email protected] and our team would be happy to assist you!
If you are experiencing technical issues, please refresh your page. Otherwise contact [email protected]
Yes. No matter which date you selected, you can expect the same experience. For events in Quebec, one day will be presented in French and one day in English. Please see the event details page for language details.
Simply visit the virtual registration page here, and follow the steps for registration.
On the day before and day of the event, you will receive an email and text with the link to log in to the event page. There will be no username or password required, simply click the link or “LOGIN” button to join.
The event starts at 11:00 am EST. However, we recommend that you log in half an hour before the start time to ensure you don’t have any connection issues.
The virtual event is approximately 3 hours long and includes a break and interactive periods.
Please use the “talk to a human” option in the chatbot, located in the lower right-hand corner of this page. A support member will be available to troubleshoot with you. Otherwise please send a detailed email to [email protected] and a representative will get back to you.
Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, then your attendance will count for CEUs. After the event, you will receive an email with the steps to follow to claim your credits.
Il suffit de visiter la page d’inscription virtuelle ici, et de suivre les étapes.
La veille et le jour de l’événement, vous recevrez un courriel et un texto contenant le lien pour vous connecter à la page de l’événement. Aucun nom d’utilisateur ou mot de passe n’est requis. Il vous suffit de cliquer sur le lien ou sur le bouton “CONNEXION” pour vous joindre.
L’événement commence à 10h00 HNE. Toutefois, nous vous recommandons de vous connecter une demi heure avant le début de l’événement afin de vous assurer que vous n’aurez pas de problèmes de connexion.
L’événement virtuel dure environ 3 heures et comprend une pause et des périodes interactives.
Veuillez utiliser l’option “parler à un humain” du chatbot, située dans le coin inférieur droit de cette page. Un membre de notre équipe de soutien sera disponible pour diagnostiquer le problème avec vous. Autrement, vous pouvez envoyer un courriel détaillé à [email protected] et un représentant vous contactera.
Oui. Si vous êtes certifié par le CMHA (anciennement ICPI et NCMA), vous êtes éligible pour recevoir des crédits de formation continue. Après l’événement, vous recevrez un courriel avec les étapes à suivre pour réclamer vos crédits.
If you attended a Hardscaper Showcase, Summit or Dealer Tailgate this link will help you with the process.
Please see chart :
Virtual Showcase
Simply visit the virtual registration page here, and follow the steps for registration.
On the day before and day of the event, you will receive an email and text with the link to log in to the event page. There will be no username or password required, simply click the link or “LOGIN” button to join.
The event starts at 11:00 am EST. However, we recommend that you log in half an hour before the start time to ensure you don’t have any connection issues.
The virtual event is approximately 3 hours long and includes a break and interactive periods.
Please use the “talk to a human” option in the chatbot, located in the lower right-hand corner of this page. A support member will be available to troubleshoot with you. Otherwise please send a detailed email to [email protected] and a representative will get back to you.
Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, then your attendance will count for CEUs. After the event, you will receive an email with the steps to follow to claim your credits.
If you attended a Hardscaper Showcase, Summit or Dealer Tailgate this link will help you with the process.
Please see chart :