Frequently asked questions

Check your spam or junk folder first. If it’s not there, email us at [email protected]. You may have opted out of communications, please re-subscribe to stay updated.

You can register on the Hardscaper events page. Just find the event closest to you on the map, select it, and click register. You’ll receive a confirmation email once complete.  

Showcase
Experience innovation up close. The Hardscaper Showcase brings live demos, expert advice, and growth-driven insights straight to your market.

Summit
One powerful day to connect, learn, and lead. The Hardscaper Summit unites top pros, expert speakers, and workshops designed to move your business forward.

Fast-Track
High-impact learning, focused and practical. Hardscaper Fast-Track delivers direct access to experts, hands-on demos, and proven strategies you can put to work right away. 

If interested in attending an event, click here to check out what shows is around you 

Yes, you’re welcome to attend more than one event, just keep in mind that Showcase, Summit, and Fast-Track sessions feature the same core educational content, presented in different formats. If you choose to attend more than one, be sure to register for each event separately to secure your spot.

If you’ve attended one of the events of the Hardscaper Tour, you’ll receive a thank you email with a link to complete the certificate.

Yes, we encourage your team to register and join us! There is an option to add attendees on the last page of the registration form. If you’ve already registered, you can complete a new registration form for your colleagues. Note: If you’re registering colleagues, be sure to use their own name and email address, and avoid entering the same name more than once.

Yes, we strongly recommend registering in advance. This ensures your spot is reserved and that you receive important event updates, reminders, and access details. Walk-ins are welcome only if the event is not sold out, so registering ahead is the best way to guarantee your place. Registration is quick, free, and gives you full access to all sessions, live demos, lunch, and giveaways. 

No, seats are not assigned, it’s general admission on a first come, first served basis. We recommend arriving when the doors open to have the best choice of seats. If you’re attending with a team, plan to arrive early to ensure you can sit together, as saving or reserving seats is not allowed. 

No, you don’t need to bring a printed confirmation. You can check in using your name and company. However, we recommend keeping your confirmation email handy on your phone or inbox in case we need to verify your registration at the door.

Just yourself! If you’d like to take notes, your Contractor Support Manual includes a notes section, and we’ll provide a pen. You may also want to bring a few business cards to share with our sponsors and your smartphone to scan QR codes or capture great moments for social media.

All Hardscaper events are free. You’ll enjoy expert-led sessions, hands-on demos, a lunch buffet, networking with top vendors, and exclusive giveaways — a no-cost, high-value day built for pros who want to level up.

You can email [email protected] to request an update to your registration. Please include the show you originally registered for and the one you’d like to attend instead.

Get ready for a dynamic, high-energy event designed to fuel your growth. The Hardscaper Showcase brings the industry together in key markets for live demos, expert talks, and business-building insights. Experience product innovation up close, learn from industry experts, and connect with fellow professionals to exchange ideas and build valuable relationships. 

Yes. If you are CMHA-certified (formerly ICPI and NCMA) under the CCPI or SRW programs, your attendance will qualify for CEUs. After the event, you’ll receive an email with instructions on how to claim your credits.

Yes, the presentations are the same on both dates, so you can expect the same experience no matter which day you attend. In Laval, however, one day will be presented in French and the other in English. We recommend checking the event details page to confirm the language offered on each date. 

Yes, the main presentation will be made available for on-demand streaming after the Hardscape Tour is complete. You can get notified by signing up through the event’s website.

Each city has its own event schedule. Check the event details for your city for the full schedule and timing. 

Note: Schedule may vary slightly depending on the city. Be sure to check your event details for exact timing.

Yes, free parking is available at all event venues. It’s typically located directly in front of or adjacent to the venue. We always cover parking costs for our attendees.

Fast-Track is designed for contractors who want actionable insights in a streamlined, to-the-point format. It delivers focused content, hands-on demos, and real strategies you can apply immediately on the job — all in a time-efficient, more interactive setting.

These events are for:

• Contractors and crews looking to improve their installation and design skills.
• Business owners who want to stay ahead of trends and product innovations.
• Teams who prefer learning in a live, interactive format rather than online.
• Anyone in the landscaping or hardscaping field looking to network and get inspired.

Hardscaper Fast-Track is built for contractors who want high-impact insights without wasting time. You’ll get direct access to Techo-Bloc experts, hands-on demos with new products, and real strategies to boost performance, close more jobs, and grow your business, all in a power-packed session you can take straight to the jobsite.
And this year, it gets hands-on. Our Hands-On Session gives you the opportunity to work with our newest products under expert guidance. Available in only four select cities, these sessions have limited spots, so don’t wait to register! 

Just yourself! If you’d like to take notes, your Contractor Support Manual includes a notes section, and we’ll provide a pen. You may also want to bring a few business cards to share with our sponsors and your smartphone to scan QR codes or capture great moments for social media.

Yes. Coffee will be available in the morning, and a lunch is included.

• 9:30 AM – 10:30 AM: Check-in and welcome. 
• 10:30 AM – 11:30 AM: Build Better. Look Better. Sell Better. We go through the projects you’re on every week, the mistakes that come back to bite you, and how to avoid them. Learn how to build them better and which products make them stand out for your clients.  
• 11:30 AM – 12:30 PM: Lunch and networking. 
• 12:30 PM – 1:30 PM: Everything is changing. So what do you do about it? Better build techniques, new products and new tools, and what it takes to stay ahead of a market that isn’t waiting.  

You’ll be in and out in about half a day, making it easier to fit into your work schedule. 

Yes. If you are CMHA-certified (formerly ICPI and NCMA) under the CCPI or SRW programs, your attendance will qualify for CEUs. After the event, you’ll receive an email with instructions on how to claim your credits.

No, currently the translation service will not be available during the Fast-Track events.

We’ll be hosting 18 Fast-Track events between January and March 20276 in cities across North America, including Charleston, Wilmington, Knoxville, St-Louis, Tinley Park, Indianapolis, Pittsburgh, Dayton, Cleveland, Rochester, Albany, Westchester, Long Island, Richmond, Dulles, Kitchener, Calgary and Denver A full schedule with dates will be available on Hardscaper.com.

The Hands-on workshop will be available at Charleston, Wilmington, Tinley Park, Pittsburgh.  

Check out the event page for more details about the Hands-On Workshop and session schedule. 

The Hands-On Workshop is an interactive, 1-hour installation session where contractors learn by doing. Under expert guidance, participants work through the installation of a full-scale walkway, from base preparation to paver installation and joint finishing, while learning practical techniques to get the job done right.

Available in four cities only: Charleston, SC; Wilmington, NC; Tinley Park, IL; and Pittsburgh, PA. Spots are limited, so register early!

• 9:30 AM – 10:30 AM: Check-in and welcome. 

• 10:30 AM – 11:30 AM: Build Better. Look Better. Sell Better. We go through the projects you’re on every week, the mistakes that come back to bite you, and how to avoid them. Learn how to build them better and which products make them stand out for your clients. 

• 11:30 AM – 12:30 PM: Lunch and networking. 

• 12:30 PM – 1:30 PM: Everything is changing. So what do you do about it? Better build techniques, new products and new tools, and what it takes to stay ahead of a market that isn’t waiting. 

• 1:45 PM – 2:45 PM: Hands-on Workshop 

Get on the tools with our team, real installs, product techniques and problem-solving up close. Dress for the yard; you’ll be working. 

The Summit includes all the core Showcase content, plus more ways to connect and explore. You’ll get:

• A live podcast recording
• A live build demo
• More vendors and networking opportunities

It’s a deeper, more interactive experience for pros who want to go further.

Yes, the presentation and schedule are the same for both days. You’ll get the full experience no matter which date you choose. We recommend selecting the day that works best with your schedule — the content, demos, and learning opportunities will be identical on each day. 

Here’s what your day will look like if you’re attending the Summit:  

• 8:00–9:30 AM , Event check-in, continental breakfast & display viewing  
• 9:30–10:30 AM , Win It, Then Build It 

The way homeowners find, judge and hire contractors has changed. Follow one real project from first idea to signed deal, then see the riskiest part of the build done right. 

• 10:30–11:00 AM , Coffee & networking break  

• 11:00 AM–12:00 PM , It’s Not a Patio. It’s a Lifestyle. 

Clients want a backyard that changes how they live, not just how it looks. See the spaces that get a family outside every day, and the details that make them work. 

• 12:00–1:00 PM , Lunch & networking break  

• 1:00–1:45 PM , Built to Wow. Built to Last. 

See the front yard come together with new products and smart answers to the city’s stormwater rules, then how to make every outdoor space care-free, ready to hand over, and a steady source of referrals. 

• 1:45–2:30 PM , Business Builders Working Hard or Making Money? · with Alex Cadieux, Techo-Bloc 

Where’s the money you’re leaving on the table, and which jobs only look profitable? See how the industry’s best really perform, and how your business compares. 

Yes. If you are CMHA-certified (formerly ICPI and NCMA) under the CCPI or SRW programs, your attendance will qualify for CEUs. After the event, you’ll receive an email with instructions on how to claim your credits.

The Hardscaper Summit is our largest event of the year, bringing together leading pros, expert speakers, and vendor showcases under one roof for a day of powerful insights and connections. From expert-led workshops to the Business Builders Session, you’ll leave inspired, equipped, and ready to lead. 

Each city has its own event schedule. Check the event details for your city for the full schedule and timing. 

Note: Schedule may vary slightly depending on the city. Be sure to check your event details for exact timing. 

Yes, the Business Builders session will be available to stream on demand after the event. Even if your city doesn’t host the live session, you’ll still be able to watch it afterward online. To get notified when it’s available, sign up through the event website. Register Here to get notified.

Yes, it’s possible to attend only the Business Builders session, as long as you register for the event. However, we strongly recommend attending the full day. If you come just for Business Builders, you’ll miss out on live demos, technical presentations, free lunch, networking opportunities, and exclusive merch offered earlier in the program.

The full experience is designed to deliver maximum value, from the jobsite to the business side.

It’s a 60-minute session designed for contractors and business owners who want to better understand their profitability and make smarter business decisions. This year, we’re offering two different sessions, each focused on a key aspect of running a successful business:

1. Working Hard or Making Money?

Discover where your projects make money and where you may be losing profit. Explore real project costs, identify opportunities to improve your margins, and see how your business compares to the industry through our first State of the Hardscape Industry report.

2. Selling Design

Learn how to turn design services into a profitable revenue stream. Discover how to package and price your services, communicate their value to clients, and confidently incorporate design into your sales process.

The Business Builders Session varies by location. Check below to see which session is available at your city: 

1. Working Hard or Making Money? 

Atlanta, Charlotte, Baltimore, King of Prussia, Freehold, Hartford, Minneapolis, Chicago, Detroit, and Vaughan. 

1. Selling Design 

Nashville, Raleigh, Salt Lake City, and San Jose. 

Owners, managers, sales leads, and contractors looking to improve how their business runs day-to-day.

The key takeaways will depend on which Business Builders Session you attend: 

Working Hard or Making Money? 

• Identify which design choices and upgrades generate the most profit. 

• Understand what contractors are charging and how much they’re keeping. 

• Compare your business performance with industry benchmarks. 

• Identify opportunities to improve your profit margins. 

Selling Design 

• Learn how to package design services into a clear, valuable offering. 

• Discover how to price your services and set your fees. 

• Strengthen your sales approach to communicate the value of design and handle objections. 

• Walk away with a practical structure to incorporate design services into your next estimate. 

While the Showcase covers design, build, and technical execution, the Business Builders Session focuses entirely on the business side, how you sell, price, deliver, and grow.
Think of it as your playbook for turning great work into great business.

Yes, the Business Builders sessions will offer live translation at select cities: 

• Nashville, TN 
• Atlanta, GA 
• Charlotte, NC 
• Raleigh, NC 
• Baltimore, MD 
• Freehold, NJ 
• Hartford, CT 
• Chicago, IL 
• Detroit, MI 
• Vaughan, ON 
• Salt Lake City, UT 
• San Jose, CA 

Yes, we welcome your feedback! After the event, you’ll have the option to complete a short survey where you can share your experience with the translation service.

While live translation technology is highly advanced, it might not be perfect. We aim to provide the best possible experience, but there may be occasional inaccuracies.

To keep the environment comfortable for everyone, please use headphones when listening to the translation service. 

If you experience any technical difficulties (for example, if the QR code doesn’t open) please visit the registration desk or ask a Techo-Bloc staff member at the event for assistance. Staff will be available to help troubleshoot or provide alternative solutions.

Yes, the live translation service provides real-time translation of the event. However, there may be a slight delay of a few seconds due to processing.

Any standard headphones with a 3.5mm jack or Bluetooth connection to your smartphone will work. Make sure your device is fully charged to ensure uninterrupted access. If you forget your headphones, don’t worry, we’ll have some available for you on-site.

To access the translation stream, you’ll need an internet connection.
We recommend ensuring your mobile data is active or connecting to the event’s Wi-Fi network if available.

No, you don’t need to download any apps. The translation is accessible directly through the link provided after scanning the QR code.

The live translation service supports most languages. You can select your preferred language directly within the translation interface after scanning the QR code.

To access the translation service, simply scan the QR code provided at the event using your smartphone. Once scanned, you’ll be directed to a live translation stream. Plug in your headphones, and you’re all set to listen to the translation. Instructions will be clearly posted on-site, and our event team will be available to help if you have any questions or need assistance getting set up.
Note: QR codes will be available at registration and on tables in the presentation room.

Our live translation service will be available at 11 events:

• Nashville, TN
• Atlanta, GA
• Charlotte, NC
• Raleigh, NC
• Baltimore, MD
• Parsippany, NJ
• Boston, MA
• Freehold, NJ
• Hartford, CT
• Chicago, IL
• Detroit, MI
• Vaughan, ON
• Salt Lake City, UT
• San Jose, CA