FAQ

Please check your junk mail. If you did not receive anything, please send a detailed email to [email protected] to contact a client support representative. You may be opted out of our communications. To ensure you are notified about important information, please re-opt in here.

Please use the chatbot located on the bottom right corner of this page for date or event change requests. 

They are free of charge. 

Yourselves! If you’d like to take notes, we’ll have notebooks and pens on site. 

No! All you need to check-in is to provide your name and company name.

No! It’s first come, first served.

Yes, we encourage your entire team to register and join us! There is an option to add attendees on the last page of the registration form. 

Yes. It’s usually in front of the venue and it’s free of charge. 

Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, then your attendance will count for CEUs. After the event, you will receive an email with the steps to follow to claim your credits.

For Summit and Showcase events, doors open at 7 am. Tailgate events vary in start time, to find the exact start time for events and the schedule please refer to the specific event page. 

Simply visit the events home page and select the city of the event you wish to attend here

A Summit event is similar to a Showcase but ends at 3:00pm instead of 1:00pm. The Summit will be held in King Of Prussia and also includes a live recording of a podcast, live demos, an extended vendor fair and a Techo-Pro Round Table towards the end of the day. 

Techo-Pro round tables will be held at the following events:

Dulles, VA – Jan. 29-30 

Parsippany, NJ – Feb. 1-2  

King Of Prussia, PA – Feb. 6-7 

Bristol, CT – Feb. 13 

Boston, MA –  Feb. 15-16 

Chicago, IL –  Mar. 1 

Laval, QC –  Mar. 12-13 

Saint-Hyacinthe, QC –  Mar. 15 

Burlington, ON –  Mar. 19  

Vaughan, ON – Mar. 21 

Ottawa, ON – Mar. 25 

This year, we will not host a live event. However, the on-demand Showcase will be available in March 2024, so you can watch it virtually and at your own pace.

Please send a detailed email to [email protected] and our team would be happy to assist you! 

If you are experiencing technical issues, please refresh your page. Otherwise contact [email protected]

Yes. No matter which date you selected, you can expect the same experience. For events in Quebec, one day will be presented in French and one day in English. Please see the event details page for language details.

If you attended a Hardscaper Showcase, Summit or Dealer Tailgate this link will help you with the process.

Please see chart :

Virtual Showcase

Simply visit the virtual registration page here, and follow the steps for registration. 

On the day before and day of the event, you will receive an email and text with the link to log in to the event page. There will be no username or password required, simply click the link or “LOGIN” button to join. 

The event starts at 11:00 am EST. However, we recommend that you log in half an hour before the start time to ensure you don’t have any connection issues.

The virtual event is approximately 3 hours long and includes a break and interactive periods. 

Please use the “talk to a human” option in the chatbot, located in the lower right-hand corner of this page.  A support member will be available to troubleshoot with you. Otherwise please send a detailed email to [email protected] and a representative will get back to you.

Yes. If you are CMHA (Formerly ICPI and NCMA) CCPI or SRW certified, then your attendance will count for CEUs. After the event, you will receive an email with the steps to follow to claim your credits.

If you attended a Hardscaper Showcase, Summit or Dealer Tailgate this link will help you with the process.

Please see chart :